The system works (sometimes)

For what it's worth: the Road and Transport Authority of New South Wales is pretty much considered to be at the bottom of the ladder in regards to customer service and efficacy.

Countless stories of drama and incompetence seem to center in the RTA and to be honest, in my 12 years here, I have never, ever been treated without courtesy and professionalism.

I just got my driver's licence replaced in 10 minutes. It took longer for me to write about it in the blog. And all for the princely sum of $22.

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